Do you have
some Questions?
Shipping Information
When will my order ship?
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
When will my order arrive?
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
Can you leave my order outside my door?
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
What payments do you accept?
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
Where do I return my core?
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
Questions
How do I confirm that what I want is in stock and will ship immediately?
Products listed on our shop are in stock. If we run out of a given product, our system no longer displays the product in our shop. We do this to make your shopping experience fast, easy, and efficient.
How do I contact hunterscity.com?
We are very easy to reach. Just send an e-mail to sales@huntecity.com We look forward to serving you.
Does hunterscity.com only sell product in case quantities?
We decided to offer our product in case quantities and box quantities because we realized that our customers sometimes like to test small amounts of a given product before buying a lot of it.
How do I determine shipping costs to my address?
- Step 1 – Create a cart by clicking on the “Add to My Cart” button under the products you want to purchase
- Step 2 – Beneath the items in your cart you will see “Estimate Shipping and Tax” in the middle of the page
- Step 3 – Enter the state and zip code where your order will be shipped
- Step 4 – Click “Get a Quote
When will my order ship?
In general, orders placed before 3PM EST on a business day will ship that same day and you will receive a confirmation of shipment at that time. Some days we may be a little behind, but we will always inform you if we are unable to pack up and ship your order promptly (within 2-3 business days).
When will I receive my order confirmation number and tracking number?
You will receive two order related e-mails from our office. The first e-mail will be sent to you immediately after you place your order and will contain your order confirmation number. You will then receive a second e-mail once your order has been shipped which will contain your shipment’s tracking number. If you have not received either of the two e-mails mentioned above, please check your SPAM folder. If you find nothing in your SPAM folder, please contact our office by calling (802) 965-0489 or by sending an e-mail to sales@hunterscity.com
I have received my tracking number from Ammo.com, but where do I go to use it?
If you registered on our website, you can login here and view up to the minute information about your order to include its location enroute to your doorstep.
Can Hunterscity.com ship signature required?
Yes, we can. Once you place your order, you will receive an order confirmation e-mail. Just forward this e-mail and your request to sales@hunterscity.com
. There will be an additional charge of $5.00 per package for signature required servicing.
Can Hunterscity.com ship to me?
We do ship to all state in the USA and also we do international shipping to all our products
Can I pick up my order at your warehouse?
Sorry, but our warehouse is not set up to process walk-in orders or pickups.
What is the Hunterscity.com return policy?
Hunters City wants to please all of its customers all of the time. Unfortunately, sometimes, things just happen and our customers receive product that is damaged or defective. We recognize this and we are here to help. If you receive damaged or defective product, please contact our office immediately. All contact must be made within 30 days of your order date. If our office is made aware of damaged or defective product within thirty (30) calendar days of the date the product was ordered, you will be afforded a full refund, a full store credit or a free replacement of the defective or damaged product (note that the product must be defective or damaged as inspected by our warehouse team upon return and note that our office reserves the right to either refund your money, provide a store credit, or replace the product at our discretion). We do our best to make sure that everyone is treated fairly, so just let us know if an issue arises.
How can I pay for my order?
You can pay by Visa, Mastercard, Discover, and American Express, Bank Transfer, Zelle, Venmo and Bitcoin.
How will information I provide be used?
We use the information you provide to ensure that you receive the best possible service. For example, we will oftentimes contact customers a few days after their order is scheduled to be delivered just to make sure that everything showed up correctly and in good condition. You can read more about our Privacy and Security policies by clicking here.
What makes Hunters City a secure website?
hunterscity.com is fully PCI compliant. The hunterscity.com checkout system is SSL encryption secured and feeds your information directly into the secure payment gateway. This means that nobody in our company is able to even access your credit card information.
Please keep in mind that laws and regulations regarding the sale and shipment of ammunition can change often and quickly. We do our best to stay informed about these legislation changes and keep our customers updated, but it’s always a good idea to know your local laws and restrictions.
